Guest reviews
What our guests say
From scenic rail journeys to the people along the way, hear what our guests remember most.
From Trustpilot
Selected reviews
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What a wonderful trip! fantastic driver and passionate, friendly and caring guides. Nothing was too much trouble. Accommodation throughout was great and the food was exceptional.
Louise H. , Australia
Reviewed September 2026 on Trustpilot (opens in a new tab) -
What a great experience. Looked after from day 1 right to the end by experiences hosts. Great sights, accommodation, experiences and food. I'd do it again anytime.
Graeme M. , Australia
Reviewed August 2026 on Trustpilot (opens in a new tab) -
The tour was well organized and gave us broad exposure to New Zealand's natural diversity. We also enjoyed learning more about New Zealand's culture and history. …
SC H. , USA
Reviewed July 2026 on Trustpilot (opens in a new tab) -
It allowed me to catch up on experiences that over the years living in NZ I had missed. It was paced so that you were never really rushed and had time to take all the sites in. Great tour guides and they created a great atmosphere amongst the travelers and they created many laughs all along the trip. …
Pam L. , New Zealand
Reviewed July 2026 on Trustpilot (opens in a new tab) -
The holiday was superb ! The route was well thought out to take in most of the places that we wanted to visit in South Island, and was so well organised. The guides ran a smooth operation and were most helpful when rain prevented tours on one day. We met some lovely people, had a lot of laughs and thoroughly enjoyed ourselves. Recommended !
Mike , New Zealand
Reviewed July 2026 on Trustpilot (opens in a new tab) -
Every day is full of wonderful surprises! The destinations are remarkable but the beauty of this trip is all of the carefully thought out stops for coffee, ice cream, views, waterfalls or even short walks with very few other tourist groups. I highly recommend this tour. I’m doing a repeat!
Jo B. , USA
Reviewed June 2026 on Trustpilot (opens in a new tab)
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This was an incredible trip! Our guides and driver were exceptional! We are early 70’s but fit and the pace of the trip was perfect. … This was a wonderfully organized trip and all the hotels and food stops were very good. …
Rick P. , USA
Reviewed June 2026 on Trustpilot (opens in a new tab) -
From start to finish this experience was amazing. Accommodation,food,experiences & guides were exceptional. Everything was as stated & the commentary and knowledge of the guides was amazing.
Leonie M. , Australia
Reviewed June 2026 on Trustpilot (opens in a new tab) -
The South Island is the true heart of New Zealand, and I can't think of a better way to experience it than with this particular tour. Trains, boats, and coaches took us to all the spots worth seeing, often in a better-planned fashion than other tours we observed. Friendly, helpful staff, excellent meals (even for us vegetarians), along with cooperative weather made this perfect. …
Doug D. , Canada
Reviewed June 2026 on Trustpilot (opens in a new tab) -
Thank you for such a brilliant, well organised adventure. From day one to the last day everything flowed like a well oiled machine. We were very fortunate with the weather being able to see snow capped mountains, cascading waterfalls and glistening lakes. Highlights are too many to list. …
Richard S. , Australia
Reviewed May 2026 on Trustpilot (opens in a new tab) -
Words can not describe the beauty you will see, the wonderful people you will meet and the fun you will have on this tour. From the start when you book your tour until your final day on the tour it’s all so easy and they look after you, they care. A truly unforgettable experience.
Ellen J. , Australia
Reviewed April 2026 on Trustpilot (opens in a new tab) -
I would describe this as a "world-class" tour. The guides and drivers were amazing. The organization and logistics were impressive. The South Island is vast, beautiful, interesting, and often spectacular. We can definitely recommend the "Sir Edmund Hillary Explorer" Tour.
David , USA
Reviewed March 2026 on Trustpilot (opens in a new tab)
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In the press
Our first tour in 2021
Our first tour was called the Great Southern Steam Tour. Our association with the Hillary family came later.
Otago Daily Times
Read the Otago Daily Times article (opens in a new tab)
Guest feedback
Earlier guest feedback, 2021–2025
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Ray and I have just completed the April tour. We were impressed with the organisation and professionalism of the staff, tour leaders and coach drivers. They made certain that we were all knew what we were about to experience and where to be at certain times! It was an amazing tour of South Island NZ. Many thanks to all, especially Lauren, Niki and Noah.
I had longed to go to New Zealand and when this tour showed up on my Facebook page I was intrigued! I loved the tour! The tour guides, all four of them, where wonderful and the itinerary was excellent. It provided a variety of activities and rail excursions that I found to be excellent. Being that I travelled by myself I was hopeful that I would meet some great people and I must tell you that everyone I met was wonderful. I had the privilege to meet three other women who were travelling solo and became good friends. I would recommend this tour to everyone!
Barry and I were lucky to be on the Sir Edmund Hillary tour. What a trip - cannot speak more highly of it and would recommend anyone to take it. I had not been to the South Island and was looking forward to enjoying the scenery and this tour gave me just that. Our guides were amazing and made a fantastic team. The trains made for an interesting inclusion to the itinerary and gave a different perspective to road travel. Highlight for me without a doubt was Mt Cook, it blew me away - could not imagine staying anywhere else but the Hermitage and what a treat having Peter Hillary give us a talk. All in all, a perfect holiday.
Highly recommend this tour, stunning scenery, quality accommodation & meals, mix of coach & train travel is excellent. The guides & drivers are professional, friendly & knowledgeable. The tour organization is faultless. 10 out of 10 in every aspect!!
Recommended for anybody… especially for 50+ crowd. The trains and excursions are really excellent. Our trip was truly best of our lives. I would do it all again.
I rate the trip 10 out of 10. The organisation and execution of the trip were excellent along with the top quality transport, accommodation, meals and experiences. Everyone on the team was welcoming, friendly, helpful and really informative. The places we went to and the scenery on the trip were outstanding - even the weather Gods smiled on us!
I was initially nervous that my hearing impairment would be a barrier, but soon realised that this was not a problem at all. Everyone made sure that I could hear them or helped out when I missed information. I have already recommended this trip to family, friends & even a stranger on the ferry & will continue to do so!
What a fabulous tour! A trip of a lifetime encompassing our love of trains. We meet some awesome tour mates and made some friends from overseas. The tour was professionally put together with excellent tour guides and leaders and nothing was too much trouble. Bucket list adventures all ticked off and the most gorgeous weather, we were spoilt.
Thanks again for the great trip and we will be recommending it to others. It was one of the best run tours I have every been on and I have been on quite a few! We have been to NZ several times and visited most of the places before but doing this as a group works really well and gave us a different insight to some of the places.
My overall experience was excellent - I enjoyed the trip so much, it certainly was "a trip of a lifetime". I would like to do it all again and I found that sentiment amongst fellow travellers. I would most certainly recommend the trip to friends and family. The included activities were excellent - every day was a highlight.
We thoroughly enjoyed our Sir Edmund Hilary Tour 13th – 22nd April 2023. The tour was very well organized with excellent tour guides and bus drivers. Enjoyed the train trips and watching enthusiastic people taking photos and waving wherever we went. Accommodation and meals were excellent. Loved all the places we visited and seeing how the South Island has changed in fifty years since I have travelled around NZ. We were very jealous of your beautiful country with everywhere so green. Cattle and sheep so healthy plus all the tractors we saw! We rate our holiday 10 out of 10. We would recommend the Sir Edmund Hilary Explorer Tour to our friends and family.
I did the tour in April 2023. It was a wonderful trip through stunning landscapes, conducted by expert guides with top notch accommodation and meals. The trains are relaxing and the scenery is panoramic. The staff go all out to make it happen seamlessly and have interesting stories to tell. It is very good value with no hidden extras and fair refunds if optional tours are cancelled by weather or other events.
This trip was one of the best I have ever been on! The crew were happy, knowledgeable and helpful but above all professional. The hotels were exceptional, the food excellent especially the breakfasts and dinners. I would be very happy to recommend your company and this trip in particular to anyone!
My overall experience was fantastic and I would and have recommended it to family and friends. Everything, the hotels, the food and places we visited were a great experience for me and I wasn't disappointed with anything! All of our tour personnel were friendly and helpful. The Sir Edmund Hillary Explorer Tour is worth every single penny and I wish you all the best for next the one.
I enjoyed the unique method of travel. There is something special about travelling in a heritage train. I really enjoyed the ability to stand at the end of the carriage and watch the world roll by. We were very fortunate with the weather when visiting Mt Cook/Aoraki and that was a highlight for sure.
There are two words, both beginning with “f” that for me describe the Tour – fantastic and fabulous. I booked for the Tour back in June last year and from the initial contact right through to the time I walked back into my house on Friday 6 May there is absolutely nothing I could fault. I thought it was outstanding and I enjoyed every minute. I would certainly be interested in doing further trips with Pounamu.
Home again after a wonderful trip with the Pounamu Tourism Group. The planning that has been put into and executed by the staff is mind boggling. From the Tour Leader and his Support team to the Bus Drivers they all worked very hard to make it a holiday to remember. We only had to sit back and enjoy which we certainly did.




